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Store Policy

Because We Care

We founded Snatched By G with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more!

Shipping Info

Please be advised orders may take 5-7 business days to process and ship, all garments are inspected before shipment. Orders are processed Monday-Friday only.  All orders placed after 11:00 am EST will be processed the following business day.  In the event, you need shipping accommodation please contact us, so we can arrange express or overnight shipping. Actual delivery timeframes may vary from region to region.

Due to Covid-19 impact in vertain locations your order can be delayed. 

Returns are subject to quality approval by our quality assurance department. We reserve the right to refuse a returned garment if there are any signs of wear, alteration, misuse, damage, bodily secretions, missing tags, missing sewn in tag (proof authenticity), past the 10 day deadline and not its original packaging and you will be responsible for the postage back to you. Return/exchange garments must be received within the 10 days, to avoid a restocking fee or refusal of return. A 15% restocking fee (price of the garment) will be charged if the garment is missing the criteria listed below. Please take extra care to inspect all returned items to ensure they meet these requirements:

  • Within 10 days of purchase

  • Unused

  • Unworn

  • Free of hair and odors (body odor or perfume)

  • No stretch marks or permanent wrinkles

  • Original Packaging

  • Tags attached 

  • Sewn in tags attached

  • Unstained (Deodorant white markings, bodily secretions)

  • Not damaged (broken zipper, torn, etc.)

  • Missing straps

  • NOT a final sale garment

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Store Policies: Store Policies
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